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Analysis

This section contains consolidated analysis, issue documentation, and solution proposals.

Purpose

Transform raw interview data and observations into structured findings that inform recommendations.

Contents

As the project progresses, this section will include:

  • Pain Points - Consolidated list of issues identified across interviews
  • Quick Wins - Easy improvements that don't require significant investment
  • Workflow Maps - Detailed process documentation
  • Technical Constraints - API limitations, regulations, system boundaries
  • Time Analysis - Quantified time spent on various tasks

Templates

  • _template-issue.md - Document specific problems with evidence
  • _template-solution.md - Propose solutions with implementation details

Current Documents

Solutions

Company Playbook & Induction Process

Category: Strategic Foundation Priority: Highest (Required for all other initiatives)

Comprehensive proposal to address the root cause finding from Rakesh (Finance Director) interview: "My biggest concern is consistency of data... even though we've got processes, doesn't always follow the processes."

The Solution: - Digital company playbook/intranet (SharePoint or Notion) - EF-specific Acturis usage guidelines - Step-by-step workflow documentation with videos - Role-based guides and backup procedures - "Learn by osmosis" → Structured onboarding

Investment: £2,650-4,450 Impact: Foundation that enables all technology improvements, addresses data consistency issues, improves onboarding, enables backup coverage

Key Insight: Can't automate chaos - need documented standard processes first.


Current Status

Analysis phase active. Initial solutions documented based on completed interviews (6 staff + Acturis technical discovery).